by Danabi2015 Investigator
Investigator

Broadband Data Usage? Monthly or Lifetime?

So I've been with EE for nearly a month, and I'm just wondering. When looking at the broadband data usage screen, is that supposed to reset monthly on the 1st of every month, monthly but on the day my connection went live (so the 9th of every month) or is is a total over the lifetime of my connection?

 

I noticed there are links to view "Last months usage" and "Usage since last bill" but what sort of time frame is the main screen on? I know its unlimited, but for future purposes I like to keep track

 

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1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Broadband Data Usage? Monthly or Lifetime?

It's per billing month as are the 1st 2 links, "Broadband data usage since your last bill" &"View your broadband data usage by activity". The last link "View last month's broadband data usage" is for a rolling month.

 
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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Broadband Data Usage? Monthly or Lifetime?

It's per billing month as are the 1st 2 links, "Broadband data usage since your last bill" &"View your broadband data usage by activity". The last link "View last month's broadband data usage" is for a rolling month.

 
__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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