09-09-2019 10:45 PM
Is you bill normally £28 but last month you went over and didn't check?
Log into your MyEE and look at the bill it will tell you how much should be paid and if you were charged extra it tells you what for.
09-09-2019 11:31 PM
Have you just completed your min. term? The fees generally go up then as it was stated when you signed up, e.g.:
£30 a month for 18 months, then £42 a month