13-06-2019 11:42 PM
Welcome to EE's Home Broadband Forum.
Have you just joined EE BB or were you already with EE BB?
What does it say after you log into the router:
Obscure your names & numbers in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?
Does the phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?
14-06-2019 08:31 AM - edited 14-06-2019 08:32 AM
Good Morning @Shrekhamera.
Were you given a start date for your broadband or were you told what day an engineer would go out?
14-06-2019 10:25 AM
Have you received your router?
14-06-2019 11:15 AM
If you were told it would be 2-4 days, two days ago, the engineer will be coming out to you either today or tomorrow.
Is this what you mean?