09-10-2017 06:49 PM
We are moving from Virgin Media to EE Broadband and we have a BT engineer coming tomorrow. There used to be BT lines to the house so I am assuming it will be a case of reconnecting those. Is there a way of telling which was the internal 'master socket' for the house? The one in our study is now very inaccessible behind shelf units and I am hoping that we can reposition to a more convenient place.
Also, we have been advised to have the router near to the TV box but our PC is in another room and we would want an ethernet cable to it.
What should I expect tomorrow?
09-10-2017 07:30 PM
The master socket, unless it is v. old, will have a split in its faceplate like:
It will usually be the 1 closest to where the BT landline enters the property.
The eng. will activate your phone line & may connect up your BB in the home. However these days BB is self-install when you already have an active phone line. He will have to go to the exchange or cab. to activate the BB.
09-10-2017 07:50 PM
Thank you. That is helpful. The master socket is indeed the one that is rather inaccessible but our phone is plugged into it already and is functioning as a VM landline.
Sounds like it is a case of reconnecting the entry point and we'll be good to go.
Am I right?
And, yes, I think the BB is self-install so we will be able to play around for best siting for us.
09-10-2017 08:21 PM
Eh? VM & BT lines are completely diff systems. You can't have a VM phone plugged in a BT socket. It must be a VM socket.
09-10-2017 08:34 PM
Hmm, I see what you mean. We have the large white VM cable for BB that is split at the external box with one wire fed through the external study wall for the wifi router and the other runs around the external front of the house to then enter the front room for the TV. There is then the master phone socket that was in the original place for the BT line for the phone.
Let's see what tomorrow brings!
09-10-2017 09:52 PM
Just as a test at this "master socket", if you dial 1470 17070 from it does it announce your phone no. followed by "Welcome to Openreach line-test facilities" or something else?
10-10-2017 08:55 AM
Well, the engineer is here and he says VM hopped onto the BT master socket. VM left the BT box in a mess with wires just hacked through.
Our set up challenge will be that the router will be in the study and the TV will be in another room also requiring BB Ethernet cabling.
I can understand why people don't change providers very often. This is turning into a PITA.
10-10-2017 11:50 AM
As I thought 🙂
Good luck with the installation.
I connect my Smart TV by WiFi across the house & it's fine.
by Cazamataz66 Saturday
by JAMESDNEVILLE yesterday