by Whitney12
Explorer

Am looking for help on my wifi

 
4 REPLIES 4
by Grand Master
Grand Master

Re: Am looking for help on my wifi

What can we help you with? What model device have you?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Whitney12
Explorer

Re: Am looking for help on my wifi

I’m looking for help with my broadband at home 

i paid my bill yesterday and was told it would be on by half 8 tonight 

your employee told me that he would phone me back at half 7 and i still have not been phone and still dont have wifi 

 

by Grand Master
Grand Master

Re: Am looking for help on my wifi

@Whitney12: This user discussion forum can have no access to your specific a/c.

 

If your Home BB has been deactivated because of non-payment or late payment of bills you will need to contact CS to see when it'll be switched on or just wait out their promises.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Am looking for help on my wifi

Hi @Whitney12,

 

Thanks for joining the EE Community.

 

Please get in touch with customer services so we can take a quick look at your account.

 

James

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