by PaulThornley
Explorer

After joining EE Broadband how long before I get my Mobile Data Bonus?

I have recently requested a transfer from TalkTalk broadband to EE Fibre Broadband which comes with a 5 Gig Data allowance for my EE4G Mobile Sim.  I am advised that the transfer date has been postponed from 21st Jan 2018 to 31st Jan 2018.  When will I be credited with the 5 Gig data on my phone.  Thanks.  Paul.

4 REPLIES 4
by Ace Contributor
Ace Contributor

Re: After joining EE Broadband how long before I get my Mobile Data Bonus?

Hello @PaulThornley it can take up to 30 days after your BB go live date for the data boost to be applied:

 

http://ee.co.uk/help/add-ons-benefits-and-plans/price-plans-and-costs/ee-data-boost

 

When will I get my data boost?

 

It can take up to 30 days after your home broadband account goes live for your boost to kick in.

 

We'll send you a text to let you know when it's done.

 

🙂

by
EE Employee

Re: After joining EE Broadband how long before I get my Mobile Data Bonus?

Hi @PaulThornley and welcome to the community.

 

I hope the information given by @tm90 has helped 🙂

 

Many thanks,

 

Lee

by PaulThornley
Explorer

Re: After joining EE Broadband how long before I get my Mobile Data Bonus?

Many thanks for your replies.  Your answers confirmed what I was told on the Helpline (150), just a shame the shop staff were not as clued up!

by
EE Employee

Re: After joining EE Broadband how long before I get my Mobile Data Bonus?

Brilliant @PaulThornley

 

I'm glad you have got the help you needed.

 

Many thanks,

 

Lee

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