by RandallJ Investigator
Investigator

8022 port

My work IT department has said that I can’t access a programme on my laptop  because of a firewall setting on my broadband. They said quote uk:port8022. EE said they can’t help me because of a risk that they would be liable for viruses. They’ve advised I look on EE forum. Please can anyone help?

10 REPLIES 10
by Grand Master
Grand Master

Re: 8022 port

EE block no ports.

 

What are you actually trying to do? 

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by RandallJ Investigator
Investigator

Re: 8022 port

I’m trying to log into an NHS information system - it’s fine at work and also with other people’s wi-fi and I can pair my phone with my laptop and it’ll work intermittently... so it must be the EE service (that’s what the work IT people insist). My son fiddled with it last night and disabled all thefirewalls and it still wouldn’t work ... I’m not much of an IT whizz 😬

by
EE Community Support Team

Re: 8022 port

Hi @RandallJ.

 

Welcome to the community.

 

As @XRaySpeX mentioned, we don't block any ports.

 

Have you told your IT department this to see what they say?

 

You could try using a VPN.

 

Jon

by Grand Master
Grand Master

Re: 8022 port

Where is this information system running? On your lappy?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by RandallJ Investigator
Investigator

Re: 8022 port

Yes my work one- it works fine in the office or at other people’s placed

by Grand Master
Grand Master

Re: 8022 port

How is your phone communicating with the lappy running this service? Using mobile data or by WiFi?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by RandallJ Investigator
Investigator

Re: 8022 port

Via wi-fi (excellent strength). I have paired my phone with my laptop and this sometimes works (phone signal isn’t great) but tends to drop which then means I’m timed out from the programme for 30 minutes

by Grand Master
Grand Master

Re: 8022 port

What do you mean by "paired"? Are you talking Bluetooth?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by RandallJ Investigator
Investigator

Re: 8022 port

I think the correct term is tethered - basically running the internet through my mobile phone

by Grand Master
Grand Master

Re: 8022 port

I'm still not clear on your set up.

 

i understand you have used 2 methods of accessing your info system running on your lappy from your mobile:

  1. Connecting your phone by WiFi to your BB router & hence the BB network. The info system cannot be accessed at all.
  2. Tethering the lappy to phone as a mobile hotspot & hence the mobile network. The info system can sometimes be accessed.

What is it you do on the phone to access the info system? Is there an app on the phone for it?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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