Highlighted
by iew100
Explorer

20GB Broadband data boost for new mobile customer pre PAC porting

I just took out a new 12 month contract SIM (the £11 one with 250MB data) with EE instore and ordered EE ADSL broadband online with the 20GB data boost.  The new EE broadband should go live around 13 December.

 

When making the EE broadband order, I had to give an EE mobile number for the data boost, I used the temporary EE number that came with the new SIM and I intend to PAC transfer my existing BT mobile number across to my new EE account in next 30 days.

 

My question is will EE automatically recognise that I've PAC transferred my existing number and give me the 20GB data boost on my ported number? It would be the only number on my EE account post PAC transfer, so I would hope so?

 

I'm just a little worried because the temporary SIM number that I registered for the 20GB data boost will disappear once I've done the PAC transfer of my existing mobile number. Thanks for any insights.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: 20GB Broadband data boost for new mobile customer pre PAC porting

@iew100: You'll be OK. The data boost will auto follow the no. transfer.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: 20GB Broadband data boost for new mobile customer pre PAC porting

@iew100: You'll be OK. The data boost will auto follow the no. transfer.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: 20GB Broadband data boost for new mobile customer pre PAC porting

Hi @iew100

 

Welcome to the community. 🙂

 

As @XRaySpeX said, the 20GB should follow the number automatically after 30 days.

 

If it doesn't, give us a shout and we'll help you get it added. 🙂

 

Chris

by iew100
Explorer

Re: 20GB Broadband data boost for new mobile customer pre PAC porting

Thanks for the confirmation 😉

by Grand Master
Grand Master

Re: 20GB Broadband data boost for new mobile customer pre PAC porting

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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