a week ago - last edited a week ago
I recently had open reach around to install a new phone line though looking at the front of the house for the first time today they seem to have just connected up to some kind of old splitter on my neighbors wall and used his line.
Is this normal and will it effect my broadband speed at all? If not i cant help but wonder why every other house has it's own line (apart from mine) 😞
Is the £50 charge still applicable if they haven't put a new line up too?
On another note the black wire on my white house which turns 6 times is also baffling me, especially given my phone socket is on the front of the house behind the TV, for some reason they pinned to the opposite side of the house and have done the scenic route around the front door and under the window?
a week ago
Most houses have a pair of lines coming to them. Usually 1 is unused. As you did not already have any line to your house, it looks like they picked up the neighbour's spare (with his permission I wonder?). The BB on 1 line will not be affected by the other.
I expect you will be charged for a "New line install".
The neighbor is old and unwell, lost his wife last year but i get on with him, i doubt very much he will have been asked.
Many houses down here have been turned into flats, If that one did would that still be my line? if i have to pay £50 i would hope so! Though it is on his house, even my wire is running up his house initially which would be a bit of a cheek if they haven't asked.
Here are some photos.
Is that above acceptable as a new line install, why is there a splitter box if there is meant to be 2 seperate lines? I'm concerned if/when my neighbours sell up that the lines are needed by that property, where do I stand then?
I could have fitted that wire so much neater myself too, I don't think it's necessary to run it all over he front of the house as it could have just been straight down
They had to be approved by a Mod. They should all show soon.
Friday - last edited Friday
Thanks, I think they are showing now. (Last one is just same as another as thought had failed)
Is the splitter box normal, do I still have my own separate line as it looks like 1 phone line shared to the 2 houses?
Do you think the route over the front of the house is acceptable, personally i hate unnecessary wiring, could have gone along top and down if had to join to this side but I still really don't get how every house as far as I can see has its own line except for mine after paying £50 for a new install?
It's OK, @Katie_B , I approved it a few moments back.
Openreach have just used a spare pair, nothing wrong with it, and no permission needed from anyone. It's still a new line and requires work from Openreach to connect it at your local cab and at your house.
The route used may be questionable though! Shame they couldn't use white cabling.
by Cazamataz66 Saturday