by wififred

wifi calling on samsung j5 prime

Hi. I have problem with my new phone samsung galaxy j5 prime i don't find wifi calling option on that could you let me know how can i built in this future

by Grand Master
Grand Master

Re: wifi calling on samsung j5 prime

@wififred  Unless it’s changed and I don’t think it has WiFi calling is not compatible on that device.


Perhaps @Richard_C. can correct me if I’m wrong.

by Brilliant Contributor
Brilliant Contributor

Re: wifi calling on samsung j5 prime

Where did you purchase the phone?


Dial *#1234# and share the info please.


What do you see inside the settings if you go to.


Phone app > 3 dots right top corner > settings. Scroll to the bottom. Wi-Fi calling options on Samsung's are there normally.

BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10/One UI 2.1)
If I have helped please click the THUMB/SOLUTION buttons below
EE Community Support Team

Re: wifi calling on samsung j5 prime

Hi @wififred


Welcome to the community. 🙂


WiFi calling is only available on the Samsung J5 when purchased directly from EE. (@Chris_B, FYI). 🙂


Could you let us know where you got your phone from, @wififred?


That will help us help you.


Chris 🙂




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