by Kevgti
Explorer

when a pack renews what happens to unused data ?

 Hi, I have recently got an EE pay as you go SIM card, I was wondering what happens to any unused data from the "package" ? 

I was thought that as it was "pay as you go" the data I purchased would remain until i used it all however it appears to be counting down and will expire in 20 days......

Cheers Kevgti.

1 SOLUTION

Accepted Solutions
Highlighted
by Profile closed
Not applicable
Solution

Re: when a pack renews what happens to unused data ?

Hello @Kevgti unused minutes, texts and data allowances are not rolled over on EE PAYG. Any unused allowances will be replaced with the new ones when the pack renews. 🙂

3 REPLIES 3
Highlighted
by Profile closed
Not applicable
Solution

Re: when a pack renews what happens to unused data ?

Hello @Kevgti unused minutes, texts and data allowances are not rolled over on EE PAYG. Any unused allowances will be replaced with the new ones when the pack renews. 🙂

by Kevgti
Explorer

Re: when a pack renews what happens to unused data ?

thanks 

by Profile closed
Not applicable

Re: when a pack renews what happens to unused data ?

You are welcome @Kevgti come back to the community anytime if there is anything else you would like to know. 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.