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Visitor

upgrade to maxx plans and now my data is not working

I have recently upgraded to the max plan and now my data doesnt work?? The my EE app displays my data usage as blank would normally display the wheel like box with my remaining within

1 REPLY 1
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EE Community Support Team

Re: upgrade to maxx plans and now my data is not working

Good morning @jvient643

 

Welcome to the community and thank you for taking the time to post here 🙂

 

What kind of phone are you using?

 

Are your calls and texts working?

 

A few things to try...

 

Some problems can be sorted on your phone.

 

Try these quick fixes.

 

  • Turn airplane mode on and off again
  • Restart your device
  • Check you have the latest software

 

Let me know how you get on.

 

Thanks

 

Richard

 

🙂

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