by alus110890
Explorer

top up problem

hello Money from my account was taken away but I still did not get my uploads at 5f
3 REPLIES 3
by Grand Master
Grand Master

Re: top up problem

What account? What uploads?

 

What does texting AL to 150 say?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by alus110890
Explorer

Re: top up problem

I have an ee account this is my phone number [xxx] my email address [xxx] i bought my online deposit in the amount of 5f my money was taken from my bank account but the orphans have not been added a few minutes in the tuktal account e voucher also for 5f and the upload It is available but those when buying online do not

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

by
EE Community Support Team

Re: top up problem

Hi @alus110890

 

Welcome to the EE Community. 🙂

 

I recommend contacting our customer services team so that they can look into this for you.

 

Please let us know how you got on, once you've spoken to them.

 

Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.