by Omaricious
Visitor

t-mobile sim card not activated after 24h

Hi Community,

 

My old T-Mobile SIM card has been damaged, so I ordered a new nano SIM (T-Mobile) which I received yesterday.

 

I have called customer support for activation and they said it could take up to 24h to activate, but after more than 24h the phone still shows No Service.

 

Can you help with that?

 

Thank you

1 REPLY 1
by
EE Community Support Team

Re: t-mobile sim card not activated after 24h

Hi @Omaricious,

 

Thanks for joining the EE Community. Smiley Happy

 

Has your SIM card activated yet?

 

If not, please get in touch with customer services.

 

James

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