by member Established Contributor
Established Contributor

subscription: recurring monthly data pack

Background info:

 

Data pack: £10/30-days (monthly) started from Jan 2017

Card Balance: £5 (at the time the pack gets automatically renewed in Feb 2017)

 

If I understand correctly, the pack will not get renewed automatically due to insufficent balance in Feb 2017.

 

My question is:  Does the existing pack get renewed automatically once the card gets topped up by another £10 at a later point (in April 2017 for example)?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: subscription: recurring monthly data pack

Yes, the pack will get auto renewed once your PAYG balance exceeds £10.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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1 REPLY 1
by Grand Master
Grand Master
Solution

Re: subscription: recurring monthly data pack

Yes, the pack will get auto renewed once your PAYG balance exceeds £10.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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