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by eh101
New Member

stolen phone

I'm just wondering the procedure for billing when you have blocked your phone after it was stolen and blocked. I have been charged for a full month when it took that long for a replacement sim to be posted to the correct address and used?
2 REPLIES
by Ace Contributor
Ace Contributor

Re: stolen phone

EE will only credit your account if the fault was at their end.
by Grand Master
Grand Master

Re: stolen phone

So unless EE stole your phone no.
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