by mustafakaynak Investigator
Investigator

simlock

Hello 

plase help
I have iPhone (IPHONE 5 BLACK) user.
used for t-mobile phone is locked.
I want to use an unlocked Turkey.
If you unlock the device, I would appreciate your sim ...
IMEI: 013418007083370
thanks
KAYNAK, MUSTAFA

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: simlock off

@mustafakaynak:

To unlock a 2nd-hand phone you need to call Customer Services on 0800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.

 

But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.

 

If that is the case your only remedy is against whoever you got the phone from.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

8 REPLIES 8
Highlighted
by Grand Master
Grand Master

simlock off

@mustafakaynak: Posted in the open. Please don't PM me. These forums are where you are meant to raise your queries so anyone can help you.

 


@mustafakaynak wrote:

Hello
I have iPhone (IPHONE 5 BLACK) user.
used for t-mobile phone is locked.
I want to use an unlocked Turkey.
If you unlock the device, I would appreciate your sim ...
IMEI: ***************************
thanks
KAYNAK, MUSTAFA


 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master
Solution

Re: simlock off

@mustafakaynak:

To unlock a 2nd-hand phone you need to call Customer Services on 0800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.

 

But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.

 

If that is the case your only remedy is against whoever you got the phone from.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

by mustafakaynak Investigator
Investigator

Re: simlock off

you are right, but I can't call your company or send them by post from Turkey I was willing to mail me a communication should be ensured.am I right?

by mustafakaynak Investigator
Investigator

Re: simlock off

@XRaySpeX you are right, but I can't call your company or send them by post from Turkey I was willing to mail me a communication should be ensured.am I right?

by Grand Master
Grand Master

Re: simlock off

The only way for you is to phone the UK no. I gave you.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by mustafakaynak Investigator
Investigator

simlock off

@XRaySpeX  @NoRth it is impossible to talk on the phone as I'm abroad and dialog.my man isn't it ridiculous that you think I should call your mail or in written form such as e-mail communication I have been in the absence of a Turkey

by Grand Master
Grand Master

Re: simlock off

@mustafakaynak: There is no email. The only way is phone as I repeatedly inform you.

 

You could try that Freephone over SKype for free.

 

Anyway, do you even have a UK bank card to pay for it? If not, you can't unlock it whatever way you talk to EE.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: simlock off

Hi @mustafakaynak

 

Please do follow the advice given by @XRaySpeXabove.

 

Many thanks,

 

Lee

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