24-04-2017 05:32 PM
My phone wont make calls abroad. can recieve calls and send and recieve text messages. Text roaming to 150 and got a reply saying it should be set up
24-04-2017 05:39 PM - edited 24-04-2017 05:39 PM
Hi @liambrewer90 and welcome to the Community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are
Please also can I get you to try and ring using format of 00447*********
May I know which country you are in?
Also If you are using an EE personal or business account?
Let me know how you get on.
24-04-2017 05:47 PM
I am in Finland, ive tried ringing in that format but still wont work.
I have tried all 3 networks which my phone can manually find
24-04-2017 05:50 PM - edited 24-04-2017 05:50 PM
24-04-2017 06:14 PM
It sounds like there could be an issue with our partner carriers for voice whilst in Finland as all your other services are working.
I would keep popping your phone off and back on every so often, do monitor the situation.
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