Highlighted
by
Explorer

new email address

i am registered with my old work email which i cannot access anymore, how do i change my email on my account

4 REPLIES 4
Highlighted
by Grand Master
Grand Master

Re: new email address

@pennymelissa   Login to your account to do this or call customer services.  

Highlighted
by
Explorer

Re: new email address

i dont know my password 

Highlighted
by Grand Master
Grand Master

Re: new email address

@pennymelissa  So you can not get in to your account because of not knowing the password and you can not reset it because you don’t have access to the email address that your account is set too. 

 

Your going to have to call customer services about this then. 

Highlighted
by
EE Community Support Team

Re: new email address

Hi @pennymelissa

 

Welcome to the community. 🙂

 

It seems like @Chris_B is correct, our customer service team should be able to associate a different email address to your My EE account.

 

Let us know how you get on.

 

Chris

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