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new contract

made a new contract on the 10/01/17 had confirmation email but no text message as yet how long does this normally take

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Re: new contract

Hello @roachiiee orders can take up to 24hrs to process but can take a little longer. If you would like to check the status of your order please call the sales team on 0800 956 6000 from any phone with your XKN reference number who can check this for you.

If you are a personal pay monthly customer on an EE plan you can also browse the pages on http://ee.co.uk or login to MYEE online and click the popup box when available to speak to live chat. 🙂

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