04-03-2017 11:31 PM
@Ags1 Did you call customer services to request roaming to be enabled on your account? Or did you text ROAMING to 150 before you left the UK to activate this service?
05-03-2017 11:57 AM
Hi and welcome to the Community @Ags1
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using 0044.
If these do not work, please let me know if you are using an EE personal or business account.
06-03-2017 05:37 PM
Hi thanks for reply - i forgot before i left and now i cant call them (obviusly i dont get any service) is there any other way to get in touch with them?
06-03-2017 05:54 PM
As the suggestions have not worked, please pop to the live chat link.
This can be found on our Get in touch page, under the EE drop down menu.
The link will be active from now till 9pm (UK TIME).
Let me know how you get on.
06-03-2017 06:14 PM - last edited on 06-03-2017 06:39 PM by MikeT
hi thanks, maybe I'm daft but i can't find any live chat link 😞 or the way
how to chat with them - when i open live chat option - says closed ....
Agnieszka, lek wet, MRCVS
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