by RobertYoung44
Visitor

my package never started

hi i topped up £10 last night to get my package,buts its only used the money,iss ts there anything i can do to fix this

2 REPLIES 2
by
EE Community Support Team

Re: my package never started

Hi @RobertYoung44

 

Welcome to the community. 🙂

 

Please text BALANCE to 150 and let me know what it says.

 

Thanks

 

Chris

 

 

by Grand Master
Grand Master

Re: my package never started

Try texting NOW to 150.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.