by Elaine1954
Explorer

my home screen and shortcuts

I used to have a few contacts on my home screen which have disappeared, I have tried to put them back but they still will not show. Also the screen will not swipe accross . Thanks in advance for any help. Sorry it's a Mini Harrier

7 REPLIES 7
by Ace Contributor
Ace Contributor

Re: my home screen and shortcuts

HI @Elaine1954

What make and model of your phone please?

Thanks 

Highlighted
by Elaine1954
Explorer

Re: my home screen and shortcuts

Hi, sorry yes it's a Mini Harrier.

by Ace Contributor
Ace Contributor

Re: my home screen and shortcuts

@Elaine1954

OK keep long press on your home screen then scroll on either way you will see a + in middle of screen click on that,  you can do this both side of your home screen then app you want to bring on home screen keep long press and put on eather side of your home screen.

I hope it will help. 

Thanks 

by Elaine1954
Explorer

Re: my home screen and shortcuts

Hi, Thanks for info but I tried that and all that comes up is widgets box and screen saver selection. It's as though the home screen is locked so you cannot swipe it, strange unless they have done some sort of update on it.

by Ace Contributor
Ace Contributor

Re: my home screen and shortcuts

HI, @Elaine1954

As I know there is no updates for this phone. 

Can you back up your phone and give it factory reset that can resolve this problem. 

Thanks 

by Elaine1954
Explorer

Re: my home screen and shortcuts

Hi, yes it sounds like a reset is the only answer, I will try that and post the result. Again thank you for you help tahirmian.

by
EE Community Support Team

Re: my home screen and shortcuts

Welcome to the community, @Elaine1954.

 

Please let us know how you get on with the reset.

 

Chris

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