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by
Explorer

insurance

how do i claim insurance for a damaged phone

1 SOLUTION

Accepted Solutions
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by Grand Master
Grand Master
Solution

Re: insurance

@barry415  Do you have insurance with EE ?  

 If you do 

 

Call 150 from your EE phone or 07953 966 250 from any other phone – and have the following information ready: The IMEI number, serial number or UDI of your device – found on your Confirmation of Insurance Cover in your welcome pack.

View solution in original post

7 REPLIES 7
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by Grand Master
Grand Master
Solution

Re: insurance

@barry415  Do you have insurance with EE ?  

 If you do 

 

Call 150 from your EE phone or 07953 966 250 from any other phone – and have the following information ready: The IMEI number, serial number or UDI of your device – found on your Confirmation of Insurance Cover in your welcome pack.

View solution in original post

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by
EE Community Support Team

Re: insurance

Great work @Chris_B

 

That should cover everything @barry415 was looking for.

 

Cheers

 

Richard

 

🙂

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by
Explorer

Re: insurance

Thanks very much

Highlighted
by
EE Community Support Team

Re: insurance

Morning @barry415

 

Come back to the community anytime 🙂

 

Leanne!

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by Established Contributor
Established Contributor

Re: insurance

I have a full cover insurance EE I have a lil sratch on my Iphone 7plus screen I want to do know is it possibe any EE shop do same day fixing snice i have EE full cover insurance ?

by Grand Master
Grand Master

Re: insurance

@KurtONice   The answer too that is no.  The device is sent off for repair. 

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by
EE Community Support Team

Re: insurance

Hello there @Kurt0Nice,

 

Thanks for coming here.

 

As @Chris_B has advised we do not have in store repairs.

 

If you do wish to make a claim see our insurance information>

 

Thanks, Leanne 🙂

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