21-11-2017 03:00 PM
i cant text or call 150 to reach yoyu guys, and i cant use roaming at alll please help?
21-11-2017 03:10 PM
Hi @denisccol9 and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data.
Did this work?
21-11-2017 03:18 PM
i just cant text any numbers irish or uk, internet is working fine, calling works for irish numbers only which is weird since its uk sim
21-11-2017 03:23 PM - edited 21-11-2017 03:23 PM
Our customer services team will be able to get this investigated for yourself.
I recommend logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.
If you can't get in contact with chat, please get in touch from an alternative phone.
Enjoy the rest of your trip 🙂
21-11-2017 03:35 PM
im trying to set apple music but i cant call 150 to adress the issue, it keeps sayin please try again later wen i try get apple music, after i say yes
21-11-2017 03:40 PM
oh alright, theirs still the issue with the texts to numbers, and i cant call yous ur 150 number
21-11-2017 04:05 PM
You are unable to set up the Apple music promotion overseas as it is only valid for UK use.
Then what's Here's how you can travel and enjoy free Apple Music all about?
21-11-2017 04:08 PM
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