by
EE Community Support Team

Re: iPhone X free beats headphones

Absolutely love hearing that you love iPhone X @Gomrathb

 

Brilliant to hear your nice feedback.

 

Richard

 

🙂

by Laura1_8 Contributor
Contributor

Re: iPhone X free beats headphones

Just received a message from DPD saying my headphones are on there way. 😁

by
EE Community Support Team

Re: iPhone X free beats headphones

Tremendous @Laura1_8

 

I hope you've got apple music set us as well so you can listen to some tunes.

 

Let me know what you think of them.

 

Richard

 

🙂

by Laura1_8 Contributor
Contributor

Re: iPhone X free beats headphones

Hi Richard

 

I’ve set up Apple Music on my EE account as add on. Says it ends May 2018, so is definitely added. But then when I log in to Apple Music and click joined through EE in the top corner I get the message 

You don’t have Apple Music membership with EE. 

 

Is is there something else I need to do? 

 

Thank you 

Laura

 

 

by
EE Community Support Team

Re: iPhone X free beats headphones

You don't need to do anything @Laura1_8

 

It will be working.

 

Text STREAM to 150 to make sure that you have your  free data streaming for six months set up.

 

I'm listening at the minute to Shagg'ys - it wasn't me featuring Rik Rok.

 

What a tune.

 

🙂

by Laura1_8 Contributor
Contributor

Re: iPhone X free beats headphones

Love that tune. 

 

Ive got the txt message saying it’s all set up but still get the error in music says it’s not set up 😟

by
EE Community Support Team

Re: iPhone X free beats headphones

Hi @Laura1_8

 

Can you confirm for me that you are using apple music and you can stream and download music?

 

Or

 

Is this something you can't do?

 

🙂

 

 

by Skilled Contributor
Skilled Contributor

Re: iPhone X free beats headphones


@Tezreeves wrote:

iPhone X ordered 28th Oct max 100

phone received 3rd Nov

going to Lanzarote 16th Nov

what are the chances of receiving earphones before we go ???????

 


iPhone X ordered 29th Oct max 100 gb

iphone received 3rd Nov 

just received notification from DPD , delivery tomorrow 14th , 

I did receive a text from EE yesterday notifying me regarding a “ xmas gift “ , I presume it’s the headphones?? 

 

Fingers crossed you receive yours in time @Tezreeves

by
EE Community Support Team

Re: iPhone X free beats headphones

I totally agree @Gingerpc and it would be brilliant if @Tezreeves got theirs for holidays.

 

Richard

 

🙂

by Laura1_8 Contributor
Contributor

Re: iPhone X free beats headphones

It’s not allowing me to use it even though it’s on my add ons and txt confirming from EE

by
EE Community Support Team

Re: iPhone X free beats headphones

Hi @Laura1_8

 

Have you had an EE Apple Music subscription before?

 

 

Does your correct phone number display in your phone's settings?

 

Check that the correct mobile number is showing on your phone: 

 

  • iPhone – Tap Settings>>> Phone>>>My Number
  • Android – Tap Settings>>> About Phone>>>My Phone Number

 

  • If you cannot change the number manually, try turning your phone off and on, then check the number again.
  • If the correct mobile number is showing, you may need to remove the Apple Music app and re-install.
  • Once done, Tap on the link in the text message to activate correctly with EE. 

 

If this still doesn’t work, we would recommend giving customer services a call, they will check to see that this is set-up correctly.

 

Thanks 

 

Richard

 

Smiley Happy

by Tezreeves Investigator
Investigator

Re: iPhone X free beats headphones

Not heard anything as yet, probably arrive when I’m at the soddin airport lol.

Sent from my iPad
by
EE Community Support Team

Re: iPhone X free beats headphones

Fingers crossed that they come before @Tezreeves

 

If not either way, I hope you have a brilliant holiday.

 

Thanks

 

Richard

 

🙂

by maxc01 Contributor
Contributor

Re: iPhone X free beats headphones

Have many people heard from DPD or received their Beats headphones yet?

My friends are being sent theirs today but I haven't heard a thing! 

 

Does anyone know how long it could take from now? I received the iphone X 256GB on Friday 3rd November and pre-ordered at 8am Friday the 27th October.

 

Thanks!

by Laura1_8 Contributor
Contributor

Re: iPhone X free beats headphones

@maxc01

 

Mine are been delivered today. Ordered the same day as you and same phone. Hopefully you’ll  get a message from DPD soon. 

 

 

by
EE Community Support Team

Re: iPhone X free beats headphones

Hi @maxc01

 

It's usually 14-16 days so hopefully not long now for you.

 

Thank you

 

Richard

 

 

🙂

by Skilled Contributor
Skilled Contributor

Re: iPhone X free beats headphones

Received mine 20 mins ago ,

Thank you EE 

by
EE Community Support Team

Re: iPhone X free beats headphones

Great @Gingerpc

 

Enjoy them 🙂

by a5in1 Investigator
Investigator

Re: iPhone X free beats headphones

Hi I have 3 phone plans and upgraded them all to iphone x and also took out a new contract for a fourth for another family member. 

The 4 iphones all arrived on launch day but only one set of headphones has arrived. 

Can I check that I will get 4 pairs please? 

I was told this when upgrading.

 

by Skilled Contributor
Skilled Contributor

Re: iPhone X free beats headphones


@Leanne_T wrote:

Great @Gingerpc

 

Enjoy them 🙂


Thanks @Leanne_T, few friends have offered me good money for them . And I’ve noticed the local selling sites are full of the Beats X lol .

Keeping mine , possibly do the Apple Music subscription.

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