Buy the new Google Pixel 2 and get a free Google Home Mini
This page is no longer active

For up-to-date information and comments, search the EE Community or start a new topic.

New Member

iPhone 5s no service

Hi there. I've had my new phone just over a week. And now all of a sudden it's coming up no service. Can't make any calls but can still send I messages and can face time. Not happy kids been on school holidays so haven't been able to contact them while at work
EE Employee

Re: iPhone 5s no service

[ Edited ]

Hi Jet3467


Welcome to the EE Community, thanks for posting.


Can you please try the following steps and let us know if this helps?


  • Go to settings
  • Reset
  • Reset Network Settings
  • Your device will then reboot

Once the device restarts can you let us know if you again receive service on the phone?


Best regards,



Community guidelines Community stars programmeMeet the EE Community teamHow to use the community

Re: iPhone 5s no service

I have tired that method for three days it hasn't worked for me at all
Let's get started

Join the EE Community to ask, answer, learn and share.