by beatrice2
New Member

i don't understand those charges

i was charged on my ee contract £21.15 on wednesday 23rd august  at 20:52

and again £27.19 on wednesday 23rd august at 21:04

for this number 00333000 calls roaming inside eu.


by Brilliant Contributor
Brilliant Contributor

Re: i don't understand those charges

Hello @beatrice2,


Welcome to the community,


I would suggest you ring customer service and speak to billings department and discuss this with them, as they can see what is going on with your account, whereas in the forums there is no account access.

EE Community Support Team

Re: i don't understand those charges

Hi @beatrice2


Thanks for posting in community 🙂


Please follow the advice of @Schockwave and speak to our customer services team and they can look at these charges for you.


Also please take a look at our EE mobile bills explained help and support pages for some further support.


Let us know how you get on.


Thank you





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