by ys1
Visitor

how to cancel my talk and text pack from outside the eu

I am outside the eu and there is no provision to cancel my talk and text pack only provision to increase it  is of no benefit from here as i will not be eligible for my credit on that pack

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: how to cancel my talk and text pack from outside the eu

Hello @ys1 you should be able to prevent your pack from renewing again by logging in to your MYEE account online and navigating to MYEE>Packs & add ons where you should be able to cancel it by expanding the Talk & Text section just below. :):

 

https://id.ee.co.uk/id/login

2 REPLIES 2
by Profile closed
Not applicable
Solution

Re: how to cancel my talk and text pack from outside the eu

Hello @ys1 you should be able to prevent your pack from renewing again by logging in to your MYEE account online and navigating to MYEE>Packs & add ons where you should be able to cancel it by expanding the Talk & Text section just below. :):

 

https://id.ee.co.uk/id/login

Highlighted
by
EE Community Support Team

Re: how to cancel my talk and text pack from outside the eu

Hello there @ys1,

 

Thanks for coming here for help.

 

Please do try @Profile closed advise and let us know how you get on 🙂

 

Thanks.

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