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Visitor

how to access charge history

A while ago I queried that there were unexpected charges on my account. I have just found how to review my account charges but there is no history before November 2017. therre are no unexpected charges from November onwards. How do I access my account details from earlier dates?

 

2 REPLIES 2
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by Grand Master
Grand Master

Re: how to access charge history

You should have your monthly bills for the past year when you are on Pay Monthly.

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by
EE Employee

Re: how to access charge history

Hi and welcome to the community @ellewasal

 

Customer services will be able to look into this for you and take a look at your breakdown./

 

Many thanks,

 

Lee

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