I've had my phone for almost 12 months. In this time, I dropped it in water around 6 months ago and it was working fine after. But slowly over the past 2 months, the battery life has been reducing, and now my phone can only last about an hour before it runs out. My contract is 24 months. Do orange do any kind of redemption deals for these circumstances? Or if not, what is the minimum amount of time before I can change it? I don't have the money to pay off the rest of my contract all in one go. But I don't think I can go another year with a phone like this!!
Yes, you can get around a 30% discount to buy out of your old contract onto a new one (You have to pay roughly 2/3 of all your remaining minimum bills for the rest of the contract). For the exact amount, ring 150 and choose 'upgrade'.