by stowhound
New Member

how do i unsubscribe from playmaniax. texts have appeared telling me i am to pay

how do i unsubscribe from playmaniax. texts have appeared telling me i am to pay 2.99 per week for something i have no recollection of asking for 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: how do i unsubscribe from playmaniax. texts have appeared telling me i am to

Hello there @stowhound.

 

Thanks for coming here for this.

 

You would need to contact the company to stop this charge.

 

Here is the company website to get this sorted 🙂

playmaniax

 

Thanks very much.

 

 

3 REPLIES 3
by
EE Community Support Team
Solution

Re: how do i unsubscribe from playmaniax. texts have appeared telling me i am to

Hello there @stowhound.

 

Thanks for coming here for this.

 

You would need to contact the company to stop this charge.

 

Here is the company website to get this sorted 🙂

playmaniax

 

Thanks very much.

 

 

by davemc63
Explorer

Re: how do i unsubscribe from playmaniax. texts have appeared telling me i am to

Just cancelled my "subscription" using web chat who also put a block on my account to prevent any further charges ...recieved text message from playmaniax confirming cancellation....

by bruceuk Investigator
Investigator

Re: how do i unsubscribe from playmaniax. texts have appeared telling me i am to

Just received the same text .... and I did NOT click on any link.

 

When I sent the STOP I was warned I will be billed for the STOP text... 

 

"Clicking a link" is a poor response anyway, it is not possible to match your mobile number to your IP address by simply clicking on a link..... this is FRAUD and involves EE or somebody inside EE

 

My conclusion:

There is no "link" , the "throw back scum" are simply using lists of mobile numbers and claiming you signed up knowing EE will play along. Any internet log proving your signed up will be a forgery.

 

There are various seperate threads for the same problem. Everybody needs to come together and lodge a class action against EE. It was EE who invoiced you, so the "contract" is between you and EE, nobody else.

 

Same Issue:

https://community.ee.co.uk/t5/My-bills/playmaniax-unauthorised-subscription/td-p/382273

https://community.ee.co.uk/t5/Texting-and-messaging/70012047-is-this-a-scam/td-p/524496

https://community.ee.co.uk/t5/My-bills/playmaniax-unauthorised-subscription/td-p/382273

 

 

EE Needs to wake up and protect their brand.

 

[mod edit: please do not use offensive or rude language on the community. Thanks!]

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