Highlighted
by geoffwebb
New Member

how do i unlock a phone that no longer has a phone number attached?

Trying to unlock an out of contract phone but the online form only works if you have a phone number associated with the phone. How can we unlock it if it has no phone number?

2 REPLIES 2
by Grand Master
Grand Master

Re: how do i unlock a phone that no longer has a phone number attached?

Out of who's contract? Yours or someone else's?

 

Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.

 

If it is 2nd-hand, you can't use the online form in order to unlock it.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: how do i unlock a phone that no longer has a phone number attached?

Hi @geoffwebb

 

Welcome to the EE Community. 🙂

 

You can find all the information that you need to unlock the phone on our Unlocking your EE mobile phone or device support article.

 

Let me know how you get on.

 

Chris 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.