by nuha26
Visitor

how do i reactivate my pay as you number?

i had one pay as you go sim card it was working befor but long time i didn't use it today i insert it into my phone its showing no service so please give me suggetion what should i do?

thanks

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: how do i reactivate my pay as you number?

Hello @nuha26 EE PAYG SIM cards are deactivated after 6 months of inactivity:

 

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-hibernation-and-how-can-I-stop-it/...

 

It is not possible to reconnect a number after it has entered the hibernation process.

by
EE Employee

Re: how do i reactivate my pay as you number?

Hi @nuha26 and welcome to the community.

 

Has the above advice helped at all with your issue?

 

Many thanks,

 

Lee

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