by chezwell85
New Member

do i have to pay roaming charges when I go to tenerife?

does tenerife come in the free eu roaming? 

1 SOLUTION

Accepted Solutions
Highlighted
by Grand Master
Grand Master
Solution

Re: do i have to pay roaming charges when I go to tenerife?

Yes, Tenerife is part of Spain which is in EU. You may use your UK allowances there. Data is limited to at most 15GB / month .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

2 REPLIES 2
Highlighted
by Grand Master
Grand Master
Solution

Re: do i have to pay roaming charges when I go to tenerife?

Yes, Tenerife is part of Spain which is in EU. You may use your UK allowances there. Data is limited to at most 15GB / month .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

by
EE Community Support Team

Re: do i have to pay roaming charges when I go to tenerife?

Morning @chezwell85

 

Thanks for coming to the community.

 

As @XRaySpeX has advised you can use your calls and text allowance within Tenerife, and up to 15GB of data 🙂

 

If you’re on a pay monthly account make sure your account is set up for Roaming before you go.  

You can text ROAMING to 150 to make sure this is all set up 🙂

 

If you’re on pay as you this will already be set up for you.

 

A handy tip before you go abroad is to check your device is set to automatic network selection within the device settings, for help with this select your phone on our Phones and Devices Help pages and select connectivity > selecting network.

 

Hope you have a great time 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.