by heather_bower Investigator
Investigator

do I have a 14 days right to cancel when purchasing in a store

 
2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: do I have a 14 days right to cancel when purchasing in a store

Hello @heather_bower no not normally unless the issue applies to coverage. The 14day cooling off period only applies to purchases online or over the phone:

 

http://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-pay-monthl...

 

🙂

by
EE Community Support Team

Re: do I have a 14 days right to cancel when purchasing in a store

Hi @heather_bower

 

I have replied to your other post in relation to the issue with your phone.

 

Please get back to me on there so that we can advise you further on what to do.

 

Thanks

 

Chris

 

 

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