25-08-2017 06:19 PM - last edited on 16-11-2017 11:11 AM by TiffJ
A note from EE:
Data Gifting has now launched. For information pop over to our comprehensive Help page which has everything you need to know
If you have further questions please start a new topic by tapping the yellow box above.
Any update on this that anyone is aware of..... we have 3 contracts, recently (2 weeks ago) renewed 2 of them on the back of this offer...which has been delayed. Im hoping its not cancelled as I wouldnt have renewed with EE were it not for this....
Any direct contact emails at EE woulds be appreciated
25-08-2017 06:28 PM
EE offer no email contacts for mobile users.
25-08-2017 06:40 PM
Hello @Simon_Tullochw the data gifting service has been postponed (not canceled) until further notice.
Email support is for customer relations (complaints) only:
You can contact customer service on 150 from an EE mobile or landline or 07953 966 250 from any other. If it is an EE personal pay monthly account you can also access Live Chat:
21-09-2017 06:35 PM
Just contacted the technical team as I was sold this also yesterday.
the data gifting was supposed to launch in August, but has been put on hold as it had technical issues. It will be launching in the near future, but they don't want to give dates in case it's pushed back again. If you phone then, they will as a goodwill gesture transfer data to family members there
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