05-07-2017 10:49 AM
Why cant I log into my account? says account closed...... wont send emails to change password or even to re register. frustrating!!
05-07-2017 01:06 PM
Thanks for posting on the community.
Have you changed your number or moved from Orange/T-Mobile?
Are you with us on an EE personal contract?
Speak soon 🙂
05-07-2017 05:30 PM
I am with ee, had an online account for my phone & my daughters. Havent changed numbers either!
Ive tried to re-register & change my password, but no emails come through to do either.
I suppose i could ring ee to see what is going on?
05-07-2017 05:44 PM
Please pop to the live chat link.
This can be found in your Private Messages.
Our customer service team will be able to assist with your issue.
The link will be active from now till 8pm (UK TIME).
Let me know how you get on.
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