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Explorer

can't see photo message even after entering phone no and password. Get a message

Can't see photo message even after entering phone no. and password. get a message saying "Your mailbox is full for: 6%".  Is this because my phone is a v old Nokia pay as you go?

1 SOLUTION

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Solution

Re: can't see photo message even after entering phone no and password. Get a mes

No problem at all @margaretg

 

Let me know how you get on.

 

Have a lovely Sunday evening.

 

Richard

 

🙂

View solution in original post

3 REPLIES 3
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EE Community Support Team

Re: can't see photo message even after entering phone no and password. Get a mes

Hi @margaretg

 

Thank you for coming to see us in community 🙂

 

It could well be the case, given the age of the phone.

 

Have you got the latest mms settings downloaded for your phone?

 

Thanks

 

Richard

 

:)​​​​​​​

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Explorer

Re: can't see photo message even after entering phone no and password. Get a mes

Thanks Richard. This is my first time using this, and I thought I could
enter details on my laptop and view the photo/video there - because I'm
sure you're right my phone is far too ancient to cope with a photo
message - there is no way in settings that I can upload latest mms
settings! I'll speak to person who sent message and see if we can do
something different or do it via someone's "proper" phone! Thank you
anyway for answering so quickly. Margaret
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EE Community Support Team
Solution

Re: can't see photo message even after entering phone no and password. Get a mes

No problem at all @margaretg

 

Let me know how you get on.

 

Have a lovely Sunday evening.

 

Richard

 

🙂

View solution in original post

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