by ch4rl13
Visitor

can I replace my phone if the hard drive is broken?

The hard drive of my phone is broken, it is not my fault, I went to the apple sotre and they said i was just inlucky and that it happens sometimes. Do I get a free replacement?

2 REPLIES 2
by Grand Master
Grand Master

Re: can I replace my phone if the hard drive is broken?

@ch4rl13   If your device is still in warranty then you’ll  get a replacement from Apple as they supply the warranty for the iPhone.  This is only 12 months though.

 

 If you would like to try and claim through EE for new device you need to prove the device was like this when you got it via a independent 3rd part report. 

 

 

by
EE Employee

Re: can I replace my phone if the hard drive is broken?

Hi and welcome to the community @ch4rl13

 

Please see the advice given above, hope this helps.

 

Cheers

 

Lee

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