27-04-2017 01:39 AM
I owned y854 modem. After not using it for nearly three months, it has charging issue. Usually after charged the modem for 4-5 hours, it will fully charged. But now, even after 10 hours charging, the modem only charged only at two bar full out of four. Now it's battery only last 9.5 hours. Can it be fix?
27-04-2017 02:47 AM
Hello @ahmadharith you likely have a faulty device then. Does it still not charge properly after a full reset by sticking a pin or bent paper clip in the little reset hole underneath? If not you would need to look at either getting it replaced or repaired/exchanged through the warranty if it is still valid. 🙂
27-04-2017 03:16 AM - edited 27-04-2017 03:18 AM
Sorry @ahmadharith looks like it may be time for a new device then I am afraid.
If you keep any future ones in storage for prolonged periods of time again running the battery down and charging it back up to about halfway every now and again should help to make them last. 🙂
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