21-06-2017 12:07 AM
Xbox live keeps dropping on fibre bright box 2 on games and when I'm watching something on netflix it has been happing in last 3 weeks everyday.
I'v checked xbox live status all good there and I have to reboot xbox in order to fix the problem.
I have PC and Xbox both wired to the router the pc has not drop out or anything just xbox.
Any Ideas Thanks
21-06-2017 12:10 AM
Welcome to EE's Home Broadband Forum.
If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Need Help with Your Home Broadband Speed or Connection? sticky. This will enable us to diagnose the problem and advise you further.
21-06-2017 02:22 AM
STATUS Configured Current Line Status -- UP Link Type -- Fast Path Operation Mode Automatic G.993.2 (VDSL2) DATA RATE INFORMATION Upstream 19999 (Kbps) Downstream 67510 (Kbps) DEFECT/FAILURE INDICATION Operation Data Upstream Downstream Noise Margin 6.9 (dB) 5.0 (dB) Line Attenuation 0.0 (dB) 16.8 (dB) Indicator Name Near End Indicator Far End Indicator Output Power 7.0 (dBm) 12.8 (dBm) Fast Path FEC Correction 1555967 66382 Interleaved Path FEC Correction -- -- Fast Path CRC Error 0 0 Interleaved Path CRC Error -- -- Loss Of Signal Defect 1 0 Fast Path HEC Error STR 0 0 Interleaved Path HEC Error -- -- Error Seconds 387 6462 STATISTICS Received Data 26687639 (Kbits) Transmitted Data 16122836 (Kbits)
21-06-2017 02:53 AM
Your BB connection is fine & has been running continuously for 14 days. The fault must be with the XBox.
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