04-07-2017 08:11 AM
Could be either.
What does the COVERAGE CHECKER say you should be getting where you are?
04-07-2017 10:01 AM
Good morning @SR55
Thanks for choosing to coming to see us in community 🙂
The coverage checker that @BrendonH has directed you to is a fantastic little tool, which allows you to check for any potential problems and also report them if you need to.
Please see our How to register for My Place updates-EE Network Status Checker support article for further information.
by Zatchlas 09-11-2017