by Ssssssssss Investigator
Investigator

Why isn't my phone receiving calls?

My phone isn't receiving calls and also when I turn my mobile data on, it isn't working although I still have available data (as part of my contract) also, it isn't allowing my to send text messages without wifi 

5 REPLIES 5
by Grand Master
Grand Master

Re: Why isn't my phone receiving calls?

by Ssssssssss Investigator
Investigator

Re: Why isn't my phone receiving calls?

iPhone 6S

Sent from my iPhone
by Grand Master
Grand Master

Re: Why isn't my phone receiving calls?

@Ssssssssss  Have you tried a network reset on the device? 

by Ssssssssss Investigator
Investigator

Re: Why isn't my phone receiving calls?

How do you do that?

Sent from my iPhone
by
EE Employee

Re: Why isn't my phone receiving calls?

Hi @Ssssssssss and welcome to the community.

 

To reset your Network Settings.

 

  • Tap Settings
  • General
  • Reset
  • Reset Network Settings.

This also resets Wi-Fi networks and their passwords.

 

Hope this helps,

 

Lee

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