23-10-2017 01:08 PM
Does anyone know why I am not allowed a larger data bundle of 64GB on my 4G home broadband. Particularly frustrating as I can see EE are now giving away iphone8 with 100GB data allowance? Thank you!
23-10-2017 01:16 PM
@Wantedd The iPhone 8 deal is 25GB. But EE are giving an extra 75GB. It’s an offer to entice customers to purchase that contract
23-10-2017 01:21 PM
Thanks Chris B, I guess my fundamental question is if it is possible for them to provide in excess of 64GB to certain customers then why not all? (even if its just an offer) I would find even just an extra 37GB extrememly useful and don't mind paying for it!
23-10-2017 01:23 PM
@Wantedd I recommend you call customer services and see what they can offer.
23-10-2017 01:26 PM
Thanks but I already tried that route and they couldn't tell me. I currently have x2 64GB simms to compensate and have to change them over in the router which is a faff!
Just seems like common sense to be able to offer 100GB allowance on one home broadband sim
23-10-2017 02:48 PM
23-10-2017 03:22 PM - last edited on 23-10-2017 04:17 PM by James_B
Just to confirm James this is Home Broadband on a sim card in a router? I’m on a 2 year contract for 64GB per month.
Only reason I ask is I’ve spoken with Customer Services a couple of times now asking and have been told its just not possible..
Am I asking for the wrong thing? Are we getting crossed wires?
Many thanks for your input.
[Mod edit: Please do not post personal information such as your phone number in this public forum. Thanks]
23-10-2017 04:31 PM - last edited on 23-10-2017 04:35 PM by MikeT
I’m on a third party one, I was originally on the EE 4GEE Mini Pay As You Go Mobile WiFi, now I use the B315s 4G LTE CPE 150mBPS WiFi Router.
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
23-10-2017 05:04 PM
Well thats good to know James thanks. I thought it was home BB! Pretty sure that wasn't explained to me! That said comparing the prices I seem to have a very good deal - the data for the home BB seems to be considerably more - is that to offset the cost of the router?
by Jneux 30-12-2017
by Gnomeface 23-12-2019