09-10-2017 04:16 PM
It seems the new 4g router I received doesn’t support Wi-fi calling which is a huge shame so I’m going back to my mifi router which worked fine. Does anyone know if there are ports I can open on the router that might enable this? Thanks for any advice.
09-10-2017 04:29 PM
@Alan992299 The router does support WiFi calling. What device is it your using?
09-10-2017 04:31 PM
Hi Chris I’m using an iPhone 7, since replacing the old 4g router Wi-fi calling has disappeared from all devices which it previously worked on. Any ideas?
09-10-2017 04:40 PM
@Chris_B Also Chris I spoke to customer support and they advised that the router won't support wifi calling, so I've requested another SIM to go back into my old router. Can you confirm otherwise?
09-10-2017 04:59 PM - edited 09-10-2017 05:03 PM
@Alan992299 Login to the device and open these ports as these are the ports to open for WiFi calling on an iPhone.
TCP ports in the range 5060-5061
UDP ports in the range 40283-59999
UDP port 4500 (IKEv2)
UDP port 500 (IKEv2)
to login to the router have a read of THIS
09-10-2017 05:04 PM
Thanks @Chris_B Could you give a bit more detail how to open up these ports from the router settings? I have access to the router settings page now but not sure where/how to open the ports from there. Thanks in advance
09-10-2017 05:10 PM
09-10-2017 05:31 PM
Look in settings for Port Forwarding or Virtual Server as I think that router calls it.
09-10-2017 09:09 PM
@XRaySpeX thanks for pointing this out, I'm still unsure exactly what you mean and how I go about this. Any chance you can please explain in more detail (sorry I'm not particularly technical!)
09-10-2017 09:55 PM
Well for starters, do see anything like those phrases in the settings?
11-10-2017 10:15 AM
@XRaySpeX I can see virtual server settings in the advanced settings, there's a + sign to add new settings. Is there anyone who can talk me through it?
11-10-2017 03:42 PM
I don't know that router & the layout of its settings, but you will probably need to set it up to the the equivalent of this:
|Enable||No.||LAN IP Address||Protocol Type||Private Ports||Public Ports||Delete|
but for the device & ports you are using.
You'll probably also need yo fix or reserve the IP of the device.
12-10-2017 08:27 PM
Thanks for helping but I’ve since found out this new router doesn’t support Wi-fi calling. I’ve switched back to the old router and hey presto, Skype calls and Wi-fi calling working as before. Just thought this was good info for anyone in the same position as me.
by Jneux 30-12-2017
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