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Have you seen our Data Gifting help and support pages?
Maybe there’s not enough data on your account…
You need at least 500 MB on your account to make a Data Gift. If everyone’s out of data, get a data add-on in My EE (online or in the app).
Are you trying to gift data to someone on a shared plan?
If someone on your account is on your shared plan, you can’t gift data to them. But you can send a Data Gift to yourself, that they can use.
One of these options may help you find the answers you need.
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