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by Chels345
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Why cant i change my pack?

Why cant i change my data pack to the £15 data pack on pay as you go?

1 SOLUTION

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by Profile closed
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Solution

Re: Why cant i change my pack?

Hello @Chels345 the £10 & £15 data packs are exclusive offers only available when first ordering the sim with either of those packs added. Existing customers cannot move to one of these packs by texting a short code to 150 like you can with the standard packs. This information can be found in the EE PAYG price guide on page 5:

http://ee.co.uk/content/dam/ee-help/Help-PDFs/Pay%20as%20you%20go%20Non-Standard%20price%20guide%202...
1 REPLY 1
by Profile closed
Not applicable
Solution

Re: Why cant i change my pack?

Hello @Chels345 the £10 & £15 data packs are exclusive offers only available when first ordering the sim with either of those packs added. Existing customers cannot move to one of these packs by texting a short code to 150 like you can with the standard packs. This information can be found in the EE PAYG price guide on page 5:

http://ee.co.uk/content/dam/ee-help/Help-PDFs/Pay%20as%20you%20go%20Non-Standard%20price%20guide%202...

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