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11-02-2017 06:55 PM - edited 11-02-2017 06:58 PM
@Chris_B: I know but OP is posting under Roaming & I generally believe peeps know what they are doing until proved otherwise. OP has just confirmed I read it correctly.
Also you asked where I was, not OP
11-02-2017 06:20 PM
Can you make & receive calls abroad?
11-02-2017 06:27 PM
@XRaySpeX When you say abroad are you abroad right now ? Or are you trying to text a UK number or a foreign number ?
If it's a foreign number you need. To call customer services and request that international and premium rate numbers are enabled on your account.
11-02-2017 06:34 PM
@Chris_B: I presume I'm in the same country as you are , but the OP is abroad.
11-02-2017 06:40 PM
I'm in France. I can receive texts but not send any.
11-02-2017 06:41 PM
@XRaySpeX Reading the title it just says
"why can't I send texts abroad".
Does that mean they are abroad or trying to send a text abroad?
You've not got enough information to actually answer the question correctly.
11-02-2017 06:47 PM
@Mbannon Did you call customer services to request that roaming be enabled on your account.
11-02-2017 06:55 PM
No. Didn't realise it was required. Can't make calls either
11-02-2017 06:55 PM - edited 11-02-2017 06:58 PM
@Chris_B: I know but OP is posting under Roaming & I generally believe peeps know what they are doing until proved otherwise. OP has just confirmed I read it correctly.
Also you asked where I was, not OP
11-02-2017 06:57 PM
Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
11-02-2017 07:38 PM
Thanks for the help 😊
11-02-2017 09:03 PM
Yep, was able to activate it through online account. Took about an hour to activate.
Thanks for the help
11-02-2017 09:17 PM
Well done :)! Glad I could be of assistance.
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