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by Investigator
Investigator

Why can’t I activate call waiting

Why can’t I activate call waiting? 

12 REPLIES 12
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by Ace Contributor
Ace Contributor

Re: Why can’t I activate call waiting

Go into Settings, scroll down to Phone and select it.

 

Next, you should see Call Waiting, in the Calls section. Select it and then flick the switch to turn it on.

 

This is how I switch on Call Waiting on my iPhone and it works fine.

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by Profile closed
Not applicable

Re: Why can’t I activate call waiting

If it doesn’t switch on when the handset is connected using 4G, try turning 4G off first.

 

(Settings>Mobile Data>Mobile Data Options>Enable 4G>Off)

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by
EE Community Support Team

Re: Why can’t I activate call waiting

Morning @Jackie13

 

Thanks for posting on the community.

 

Has the helpful advice you have been given, got your call waiting set up?

 

Let us know how you are getting on 🙂

 

Speak soon, Leanne.

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by Investigator
Investigator

Re: Why can’t I activate call waiting

Thanks Fatboy 71 but that doesn’t work 😟

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by Investigator
Investigator

Re: Why can’t I activate call waiting

Thanks jmitchel, I’ve tried that and it doesn’t work 😳

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by Investigator
Investigator

Re: Why can’t I activate call waiting

Hi Leann-t , no I’m still not able to activate call waiting 😳

Highlighted
by
EE Employee

Re: Why can’t I activate call waiting

Hi @Jackie13 

 

Are you using a pay as you go or pay monthly account?

 

Many thanks,

 

Lee

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by Investigator
Investigator

Re: Why can’t I activate call waiting

Hi lee-h. I’m on a monthly contract, how would that effect call waiting? 😳

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by Profile closed
Not applicable

Re: Why can’t I activate call waiting

All the various EE calling features are only available on pay monthly plans.

Highlighted
by Investigator
Investigator

Re: Why can’t I activate call waiting

Hi jmitchel, thanks for help. I am on a monthly contract but it still doesn’t work. 😳

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by Profile closed
Not applicable

Re: Why can’t I activate call waiting

I’ve no idea sorry but it seems from here that several calling features no longer seem to work properly on newer EE accounts for some reason.

 

You will need to speak to EE technical support.

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by
EE Community Support Team

Re: Why can’t I activate call waiting

Morning @Jackie13

 

Thanks for coming back to us.

 

If you get in touch with our customer service team they will be able to help you with this.

 

Let us know how you get on 🙂

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